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Restoring messages
 
#26
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Csaba Murgács wrote:
Is there a possibility that the contents of the .tbb and .tbn files can somehow be returned to the google server?Or that I can read these letters in another folder?

You could try Folder -> Browse Deleted Messages, as Daniel recently wrote here: https://www.ritlabs.com/en/auth-forums/forum4/topic16180/message55807/#message55807
 
 
 
#27
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Csaba Murgács wrote:
If I create a pop3 account and import it there, I only see the address information for most of the letters. Not the content. It is interesting that there are some emails that are still readable.

That's strange! Have you tried running "Folder | Maintenance Center | Check Integrity/Repair" on that pop3 account?

Maybe you'll have more luck reading the messages in that TBB file using this free tool: https://www.bitrecover.com/free/the-bat-viewer/  (if you do, please let me know.. I've never come round to actually trying it myself).
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#28
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Zygmunt Wereszczyński wrote:
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Now that you mention it, that Inbox Analyzer also pops up on my screen once a week or so.
I wonder if you have Inbox Analyzer function active.  This feature was abandoned  in The Bat! v. 8.8, as I remember.

Well, I thought I had it off, but I've unchecked one or two more check boxes in the settings and it should really be off now.. we'll see if it ever pops up again! :)

I don't know why it was removed either.. it does sound quite useful. However, I already have the folder structure, filters and macros the way that I want them. Maybe I'll give it a spin later, manually, I just hope it doesn't make any changes without asking me explicitly.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#29
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Daniel van Rooijen wrote:
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Csaba Murgács wrote:
If I create a pop3 account and import it there, I only see the address information for most of the letters. Not the content. It is interesting that there are some emails that are still readable.

That's strange! Have you tried running "Folder | Maintenance Center | Check Integrity/Repair" on that pop3 account?

Maybe you'll have more luck reading the messages in that TBB file using this free tool:  https://www.bitrecover.com/free/the-bat-viewer/   (if you do, please let me know.. I've never come round to actually trying it myself).
Thanks for the suggestions, unfortunately none of them work.
I can't restore it from Google's system. And Bat saved files are probably corrupted. In some cases, the text of the lost email can be read, but the attachment can no longer be opened.
 
 
 
#30
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Well now it's getting very disconcerting, to say the least!  :(

First an upd ate on my initial folder that was losing e-mails.
I se t it to keep e-mails on the server always.
Recall that doing that didn't help for a time period.
TB was still deleting e-mails in the folder and on the server.

Well for some unknown reason TB stopped deleting e-mails in the above folder!
It's been exactly one month now and no e-mails have disappeared in that folder.

HOWEVER.....
Something just happened now that is very upsetting.
Not only have e-mails disappeared in another folder (100's of them), but the
folder itself has  disappeared!

I don't know what to say. I am absolutely shocked.

When I look at my e-mail folders, there is a gap where this folder should be.
It's gone. Kaput!  There is a hole there now!

Great and now a bug in this forum software!
The following words don't behave...

"Update" "set it"
Edited: Mad Batter - 19 November 2023 01:31:36
 
 
 
#31
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OK can someone PLEASE help me recover these e-mails (above).
I went into the folder (outside TB) where the e-mails are stored and found these two files for

the account:

Messages.tbb  373,368,275    11/17/2023
Messages .tbn     1,817,829    11/17/2023

Please tell me step by step how to recover the e-mails.
 
 
 
#32
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Please help me understand what is happening here.
I went into the 'hole' where the folder used to be with its 700+ e-mails.
I went to Folder/Properties/General and tried to give the folder a name.

The same name as the folder that disappeared.
This is what TB told me:

"The directory specified seems to be already used by other folder. Do you still want to use this directory?"

Of course I'm baffled by this message. If it's being used, WHERE IS IT?


And just to add to the confusion...
I went into the parent account and did Account/Tools/Import Messages .TBB
It showed it had imported more than 700 e-mails!

But where were they? I couldn't see them anywhere!!!
The hole remained (where the folder for the account was with its 700+ e-mails).
Those messages still could not be seen anywhere, despite TB saying the messages had been imported.

So I tried something else. I created a New Virtual folder. Something I had NEVER done before.
I gave it a different name, because TB kept telling me "the folder is used already" if I gave it the name of the folder that disappeared.

Once the New Virtual folder was created voila!!!
All of my messages that had disappeared, re-appeared inside this virtual folder (with a new account name) !!!

I still don't have a clue on how to proceed from here to get TB to work the way it did yesterday.
And I don't know why TB played this trick of deleting the folder. I didn't do it accidentally, and surely TB gives
a message that asks you if you are sure you want to delete an account before you actually delete it?

I want to be comfortable again using TB and have confidence in it.

Right now my confidence is at an all-time low.
Edited: Mad Batter - 19 November 2023 02:40:58
 
 
 
#33
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When I look at my e-mail folders, there is a gap where this folder should be.
It's gone. Kaput!  There is a hole there now!

Could you try to be more clear? What specific item in the tree panel is your cursor positioned on when you say that 'there is a hole there now' ? If there is nothing there, how can you access its properties??

If a regular folder has disappeared from a regular account (but it still exists on the harddrive), you can put the cursor on that account in the tree panel and press Ctrl-Alt-Shift-L to reinstate it.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#34
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Have you checked whether the hard/SSD drive is slowly dying? Such erratic behavior may be caused by this (as well as bad RAM). I've never had TB do anything remotely resembling what you're describing using any version in the past 20+ years.
 
 
 
#35
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Daniel van Rooijen wrote:
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When I look at my e-mail folders, there is a gap where this folder should be.
It's gone. Kaput!  There is a hole there now!
>Could you try to be more clear? What specific item in the tree panel  is your cursor positioned on when you say that 'there is a hole there  now' ? >If there is nothing there, how can you access its  properties??

I have one of my main e-mail accounts. Under that and indented are about 12 sub-folders with other e-mail accounts.
Each of these 12 accounts starts with a folder icon and an e-mail address.
The account that disappeared only has the following now:
Folder icon.,  <blank>   0 (messages).

Yes I can access its properties but all the values are blank now.


>If a regular folder has disappeared from a regular account (but  it still exists on the harddrive), you can put the cursor on that  account in the tree >panel and press Ctrl-Alt-Shift-L to reinstate  it.

Thanks, this was helpful!
When I pressed Ctrl-Alt-Shift-L it came back! But not into the 'hole'.
Somewhere at the bottom of the list of folders.
It came back with all 700+ e-mails intact.
Edited: Mad Batter - 20 November 2023 01:17:56
 
 
 
#36
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Miloš Radovanović wrote:
Have you checked whether the hard/SSD drive is slowly dying? Such erratic behavior may be caused by this (as well as bad RAM). I've never had TB do anything remotely resembling what you're describing using any version in the past 20+ years.

I have a feeling the latest problem might have been caused by a freezing of my computer screen.
It has been doing it more often than I'd like. It happens when I am watching a live video feed and go away from my computer.
When I come back the stream is still coming but I can't see it. None of my keys or mouse will bring back the screen.
It stays dark.

I have no choice at that point but to shut down the computer.
This is with The Bat and many other programs still being open.

When I shut down Windows normally all programs are closed first.

So it's very possible that problems in TB start because of this.
Would you agree?
 
 
 
#37
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Mad Batter wrote:
When I come back the stream is still coming but I can't see it. None of my keys or mouse will bring back the screen.
It stays dark.
This probably happens when your computer (or a component, like the graphics adapter) goes into energy savings mode because of to the inactivity - and then some other thread causes the crash due to the unexpectedly sleeping component.

If you can't find the specific setting that causes the trouble, I'd recommend that you run the simple and free 'Insomnia' utility (link) whenever you leave your desk while watching streams, to keep your computer from going into sleep mode.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#38
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Daniel van Rooijen wrote:
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Mad Batter wrote:
When I come back the stream is still coming but I can't see it. None of my keys or mouse will bring back the screen.
It stays dark.
This probably happens when your computer (or a component, like the graphics adapter) goes into energy savings mode because of to the inactivity - and then some other thread causes the crash due to the unexpectedly sleeping component.

If you can't find the specific setting that causes the trouble, I'd recommend that you run the simple and free 'Insomnia' utility ( link ) whenever you leave your desk while watching streams, to keep your computer fr om going into sleep mode.
Thanks for the tip!

Well after I recovered the folder with the e-mails as you suggested above, I moved it into its place.
Then I deleted the empty folder just above it (wh ere it used to sit).

Now I just have to wait and see if new e-mails will be filtered into the folder now.

When all is well, I will delete the Virtual Folder I created.

I am definitely making progress now!  :)
 
 
 
#39
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Daniel van Rooijen wrote:
This probably happens when your computer (or a component, like the graphics adapter) goes into energy savings mode because of to the inactivity - and then some other thread causes the crash due to the unexpectedly sleeping component. If you can't find the specific setting that causes the trouble, I'd recommend that you run the simple and free 'Insomnia' utility ( link ) whenever you leave your desk while watching streams, to keep your computer from going into sleep mode.

This! I've had exactly that kind of trouble on one of my previous laptops. Often the screen would not turn back on after the computer went to sleep (while Windows was still running in the background). Sometimes the keyboard, too.

My solution was to go to the Windows power options (the detailed stuff) and disable pretty much everything. Instead of turning off the screen, I set Windows to dim the screen as much as possible. No turning off hard drives, etc. The problems disappeared.
 
 
 
#40
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Miloš Radovanović wrote:
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This! I've had exactly that kind of trouble on one of my previous laptops. Often the screen would not turn back on after the computer went to sleep (while Windows was still running in the background). Sometimes the keyboard, too.

My solution was to go to the Windows power options (the detailed stuff) and disable pretty much everything. Instead of turning off the screen, I set Windows to dim the screen as much as possible. No turning off hard drives, etc. The problems disappeared.
Thanks for the tip!  I'm going to give it a shot now to see what will happen.
 
 
 
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