Search  Rules  Login
TheBat English » The Bat! - Configuring the E-mail Client
Pages: 1
RSS
Can't Disable Autobackup After Restore, After restoring The Bat! 9.5.1 from a backup, a scheduled autobackup gets triggered with a wrong, outdated path that I can't correct.
 
#1
0  
I'm running The Bat! 9.5.1 on Windows 11. I restored my messages fr om a previous The Bat! v9 installation on Windows 10.

Ever since the restore, when The Bat! launches its automatic backup, it uses a path that existed on the previous installation, but doesn't exist any longer, and thus the backup task gets cancelled with an error message:
https://www.yurgon.de/tmp/The_Bat_Bad_Autobackup_Path.png

Since my Windows username is different from what it was, this path is indeed no longer available, plus The Bat! used "The Bat! Pwd" and currently uses "The Bat!" as a path component in %appdata%.

The odd thing is, I've configured the automatic backup to use an entirely different path:
https://www.yurgon.de/tmp/The_Bat_Autobackup_Settings.png
It appears that the old autobackup task is still configured somewhere within The Bat!, but it's not available through the user interface.

I searched the registry for keywords from the wrong path, but couldn't find a hit.

Are there any suggestions wh ere to look in order to remove the old backup task?

On a sidenote, why do es the forum so metimes put spaces into my te xt (these were added manually for demo purposes)?
 
 
 
#2
8.716  
Quote
Sir Yurgon wrote:
Are there any suggestions where to look in order to remove the old backup task?

Maybe..:

HKEY_CURRENT_USER\Software\RIT\The Bat!\Last backup path Unicode          or
HKEY_USERS\S-1-5-21-3950170594-525155500-1666707014-1001\Software\RIT\The Bat!\Last backup path Unicode   ?

We don't know where those redundant spaces come from.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#3
0  
Quote
Daniel van Rooijen wrote:

Maybe..:

HKEY_CURRENT_USER\Software\RIT\The Bat!\Last backup path Unicode          or
HKEY_USERS\S-1-5-21-3950170594-525155500-1666707014-1001\Software\RIT\The Bat!\Last backup path Unicode   ?
Thanks!

Both of these show the correct, configured paths, but not the one from the error message.

I also searched for the "The Bat! Pwd" directory from the error message, but that generates 0 hits in the registry (while a search for "The Bat!" finds the expected keys/values).

As far as I can tell, the registry does not hold any information regarding the automatic backup that generates this error, it only holds information for the correctly configured backup.
 
 
 
#4
8.716  
>>  but it's not available through the user interface.
Did you check scheduler? (ALT+F11)
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs).
https://belrus.biz/vendors/ritlabs.html — Официальный дистрибьютор The Bat! в России
 
 
 
#5
0  
Quote
George Salnik wrote:
Did you check scheduler? (ALT+F11)
Wow, thanks, that seems to be the culprit!

I actually found a plethora of backup tasks, all pointing to various earlier installations of The Bat!

I'll keep an eye open to see if the issue still persists after deleting the old tasks, but since one of them was a direct match for the path from the error message, this seems to be it.

I must have looked through all The Bat! menus at least half a dozen times before posting, but it never occurred to me that the Scheduler might have something to do with it. Learn something new every day. ;)
 
 
 
#6
0  
Not at all

"Method 2
The second method to set up automatic backup is to create an event in the Scheduler.
Access the Tools -> Scheduler menu (Alt+F11), right-click the task section and select "New "(Insert)."
From help - https://www.ritlabs.com/en/support/help/71/

Main words here:

RTFM
Модератор. Не являюсь сотрудником RitLabs (I'm not an employee of Ritlabs).
https://belrus.biz/vendors/ritlabs.html — Официальный дистрибьютор The Bat! в России
 
 
 
Pages: 1