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Mailto links badly screwed up, Need help -- Can't fix mailto: links
 
#1
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Hey all!

When I installed The Bat! my mailto: links were changed to use the bat.  But I wanted to change them back to my usual default.

It's now impossible to change the default mailto: links using the usual methods. My Windows XP computer is quite unhappy. What happens now when I click a mailto: link is:

* Long long pause
* Error message from Internet Explorer (which I don't use) that my email client is incorrectly configured.
* 30 to 50 copies of IE get started, each with a mailto: url and an error message.  They must all be deleted before I can use the computer again.
:cry:

I have tried changing the mailto: link in Internet Explorer, changing it in the Start Menu options, and even reinstalling other email programs and trying to take the mailto: link back.   Nothing works.  The symptoms remain the same.:evil:


This began when I installed The Bat, so I'm writing here.  I assume there's a registry setting the Bat has installed that I need to remove.  

Can any experts help?  Most appreciated!  
 
 
 
#2
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You need to change the default email program via the start menu options, but that will only function properly when you're doing that via an account with admin rights.
In case your settings are pointing to the right program then change them to another program and then set them back.
You mention that it started after installing TB, but are you sure that it didn't happen after you updated your browser, these things tend to happen sometimes then.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#3
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I am Administrator on my computer.

I have changed the settings (again just now) in Start menu  panel to "The Bat"  (still ignored, same symptoms as above.).

I didn't update my browser.

Want a registry dump?
 
 
 
#4
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What browser are you using?

Check in the menu:
Options -> Preferences -> Applications
Are all options unchecked?

Don't send a registry dump, I wouldn't know where to start looking for something like this.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#5
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I'm using Firefox, and I can't find any "email links" settings in it.

Internet Explorer has such settings, and changing them appears to work -- from within Internet Explorer.

Now something is happening!  I've changed IE's settings to use The Bat, and tried clicking a mailto: link from Firefox, and the Bat comes up.

It asks if I'd like The Bat to be my email program by default in future, and I said No.

Just as I did last time.

And I think that's when my problems started.  Now IE doesn't know what SHOULD be my default email program.

So perhaps that message and the two choices should be examined, and you can tell me what happens to my machines's settings if I choose The Bat in IE as default email, and then answer "No" to that prompt.  Because that's where I am.  This is where my original problems began.  
 
 
 
#6
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Try this again and tell it to use TB in the future.
Afterwards set it back to your previous client and see if that works.
Next time you start TB it'll tell you that it isn't configured as default client and tell it to keep it that way.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#7
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Quote
Try this again and tell it to use TB in the future.

Afterwards set it back to your previous client and see if that works.

Next time you start TB it'll tell you that it isn't configured as default client and tell it to keep it that way.

Ok, tried it again, told it to use TB.  It did.

Then set it back (in IE and on start menu) to use my previous client, and tried another mailto: link.

It opened The Bat.  And said it wasn't configured as default client any more.

This is wrong.  How can I tell TB to not be my default mail client, and ask Windows to choose a different one? It seems that this possibility may not have been tested.
 
 
 
#8
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I tried to reproduce your problem (without Firefox)
After configuring OE (Outlook Express) as my default client: no problem. Whenever I picked a mailto: I got OE.
After setting it back to TB everything ran fine with TB.
I don't know what mail client is your preferred one, but try to configure OE as your default mail client and continue from there.

Though it wasn't necessary here, you might try to reboot between changes of your default mail client.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
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