Gmail BUG-Can not get compatible authentication mechanisms

Beginner

Posts: 10 Points: 7 Rating: 1 Authority: 1 Joined: 04 November 2006

02 January 2007 19:35:11

Hello and happy new year!
I can not send any emails to gmail!

1/2/2007, 11:55:47: SEND - Server reports error. The response is: 4.3.0 Please try again later
1/2/2007, 11:55:47: SEND - WARNING: there were no compatible authentication mechanisms detected
1/2/2007, 11:55:47: SEND - sending message to personsemail@gmail.com
!1/2/2007, 11:55:47: SEND - Server reports error. The response is: 4.3.2 Please try again later
1/2/2007, 11:55:47: SEND - connection finished - 0 messages sent
1/2/2007, 11:55:47: SEND - Some messages were not sent - check the log for details

This has been going on all weekend, since I downloaded this new CHRISTMAS version! 3.95.6. Never had THIS problem with any other edition.

P B Beginner Posts: 10 Points: 7 Rating: 1 Authority: 1 Joined: 04 November 2006	#2 0 03 January 2007 02:40:13 More info... This is NOT a problem ONLY to Gmail! I am getting 4.3.0 and 4.3.2 errors trying to send to lots of different email servers! How hard is it to rollback to thebat_home_3-85-03.msi? Do I need to uninstall the defective version or can the older version go right on top? Thanks

Roelof Otten

Guru

Posts: 2963 Points: 5336 Rating: 60 Authority: 60 Joined: 19 September 2004

03 January 2007 02:47:57

Undelete the new version and install the old version.

Before you uninstall the new version export the HKEY_CURRENT_USER\Software\RIT tree in your registry.

Close TB
Start Regedit
Export HKEY_CURRENT_USER\Software\RIT
Close Regedit
Uninstall TB 3.95.6
Start Regedit
Import HKEY_CURRENT_USER\Software\RIT again
Close Regedit
Install TB 3.85.03

This procedure will remember your preferences.

__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.

Rick G Guru Posts: 774 Points: 2063 Rating: 53 Authority: 52 Joined: 23 July 2006	#4 0 03 January 2007 02:53:46 Hmmm I am on 3.95.6 and have never had trouble polling several Gmail accounts - with any of the versions

P B

Beginner

Posts: 10 Points: 7 Rating: 1 Authority: 1 Joined: 04 November 2006

03 January 2007 19:07:58

ack! I am not a happy camper

I uninstalled thebat, then removed the backed up key from the registry. I rebooted installed the older version, reinstalled the reg key and rebooted. I opened the new 'old' TB, then installed the backed up files and folders and addy book.
Went to do a test on gmail and this is what I got :
1/3/2007, 11:59:53: SEND - sending mail messages - 1 messages in queue
1/3/2007, 11:59:53: SEND - connected to SMTP server
1/3/2007, 11:59:54: SEND - Server reports error. The response is: 4.3.0 Please try again later
1/3/2007, 11:59:54: SEND - WARNING: there were no compatible authentication mechanisms detected
1/3/2007, 11:59:54: SEND - sending message to myaccount1@gmail.com
!1/3/2007, 11:59:54: SEND - Server reports error. The response is: 4.3.2 Please try again later
1/3/2007, 11:59:54: SEND - connection finished - 0 messages sent
1/3/2007, 11:59:54: SEND - Some messages were not sent - check the log for details

Should I try another clean re-install without the registry backup? Is it possible the problem was carried over through that backed up file?
NEXT?! Back to the drawing board!

=======================
OK, It's now a few hours later than when I posted the message above, and I again uninstalled TB problem version, and reinstalled it without using the key that I saved from the registry. It seems that the problem is carried thru the registry entry.
Starting clean, using my backed up files was a perfect, simple fix!
Thank you!

P B

Beginner

Posts: 10 Points: 7 Rating: 1 Authority: 1 Joined: 04 November 2006

03 January 2007 23:13:59

A new discovery made...hummmm!
After going throught all that BS installing and reinstalling... again I received that 4.3.0 and 4.3.2 errors. There was something that I noticed that ALL of the emails that had that problem had in common. If you notice, There is a name, followed by the email addy surrounded by "<>". If I remove the name The Bat! The email WILL send with NO errors. I tried enclosing the name with "", and it did not make a difference.
The Bat! <ritlabs-news@maillist.ritlabs.com>

Is there a way to fix this? Now that I know what the problem is!
<ritlabs-news@maillist.ritlabs.com> WORKS!
ritlabs-news@maillist.ritlabs.com WORKS!
The Bat! <ritlabs-news@maillist.ritlabs.com> DOES NOT WORK!

Roelof Otten Guru Posts: 2963 Points: 5336 Rating: 60 Authority: 60 Joined: 19 September 2004	#7 0 04 January 2007 01:16:21 Odd, I've even seen names with a dot without " around it (and that's an illegal construct) get through gmail just fine. Can't explain it. __________________________________ I'm just a user of The Bat! I don't work for Ritlabs.

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