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System Crash - now "No message Loaded" - Damaged Folders, System Crash - now "No message Loaded" - Damaged Folders
 
#1
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My system crashed. Upon restarting and opening The Bat, all I see is a grey screen with "No message loaded" and the menu bar and title bar. ie there is no folder view.
I have run the Folder Maintenance Centre and it returned - Folders Checked:11, Damaged Folders Found:4, Messages Recovered:0
Of the 4 folders that are damaged it says "Folder is not repaired. Message base file does not exist."
Chose close, no change, restarted the bat, no change.

I store my bat data on a mapped network drive but that is available, verified by checking it in windows explorer before opening the bat.

Please advise what steps are necessary to regain access to my email.

Thanks
 
 
 
#2
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Resolved by following:
1. Changed Windows Split Mode from Full Width Preview Pane to Horizontal Split
2. All folders were now available for view.
2. Changed Windows Split Mode back to Full Width Preview Pane from Horizontal Split

The "No message loaded" appeared because the selected folder did not contain any messages.

The four folders it flags as damaged I think are not damaged at all. The report is erroneous. All four of the files that report "Folder is not repaired. Message base file does not exist." contain no files (I can see this now that I have a folder view to navigate.

Overall The Bat! seems to have a glitch that after an abnormal terminal reopening results in a corrupted view. Changing the view to another then back again has corrected this for me.
Also The Bat! erroneously reports empty folders as damaged.

Hopefully this information will go towards helping someone else if they experience the same problem.
 
 
 
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