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Duplicate Messages
 
#1
0  
I run my own Linux Redhat 9 server with standard WU IPOP-3 Daemon. All users use TheBat for POP. All TB accounts are set to leave messages on server for backup purposes and are deleted after 30 days.

One account when he retrieves messages the first time in the day he gets all messages on the server duplicated from yesterday and any days before. The rest of the day everything is fine, then tomorrow he'll get all of today and prior duplicated again.

I have looked at the ACCOUNT.M_R file and I see that all messages are listed with a five digit number then the 16 digit hex UID. I'm guessing that the 5 digit number is some kind of a Julian date because I see that the number goes back by one for messages from each previous day. However on this one bad account the 5 digit number is the same for ALL messages (today) and then tomorrow they will all be downloaded again and the number for all messages will be tomorrow's number.

Can anybody give me a clue what is happening? Or even where to look? Does anyone know how this 5 digit number before the UID gets generated?

As I say this DOESN'T happen on any other accounts, including mine where I not only hit the POP3 mailbox from home, but also my phone and work and occasionally my laptop, sometimes at the same time getting "Mailbox In Use" messages and yet it never screws up and I never get duplicate messages.

TIA!
 
 
 
#2
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try folder / maintanence center/check integrity & repair

export your account settings, import them in the other bat , then only change user & pass to be sure settings are exactly the same

if you all get the same mails, try to replace account.r_m on this PC with the same file from another PC before the first check for the day.
Also try to replace your username&pass with his and see if the same will happen

if you are getting different emails, delete & recreate his mailbox on the server.

 
 
 
#3
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Tried all that.

Did all the maintenance stuff first.

Setup another account in his TB and it also retrieved duplicate messages.

Setup an account for him on my TB and it also retrieved duplicate messages.

Deleted and recreated his mail box on server and still duplicates.

So I REALLY need to know how TB determines if a message has been downloaded already. Where does it get that 5 digit number before the UID in the ACCOUNT.M_R file?

Yesterday it looked like this:
        13593 4602966900000006
        13593 4602966900000023
        13593 4602966900000030
        13593 460296690000004e
        13593 4602966900000097

Today it looks like this:
        13594 4602966900000006
        13594 4602966900000023
        13594 4602966900000030
        13594 460296690000004e
        13594 4602966900000097

Same UIDs but a different "?date?" which makes TB think its new.

My ACCOUNT.M_R looks like this:
        13588 45f6c2a90000004f
        13589 45f6c2a900000076
        13590 45f6c2a900000087
        13592 45f6c2a900000088
        13593 45f6c2a9000000cd
        13594 45f6c2a9000000f8

All different "?dates?" for messages and they stay the same from one day to the next.
 
 
 
#4
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All systems running the same version of TB?
There wouldn't be an infected message on the server causing your virus scanner to do awkward things?
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#5
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No, running different versions of TB, but the same thing happens under any version.

No antivirus running on the server, just Spamassassin. But I have deleted the entire mailbox a couple times so it can't be one particular message.

It has to be something in the way that 5 digit "?date?" number is created. I haven't tried other Windows mail clients. Perhaps I'll try Outlook Express. But I have looked at the mail on the Linux box using PINE and PINE somehow knows correctly which messages have already been read by TheBat as they are all NOT marked "N"ew.

Can you tell me how TB determines a messages "N"ew status and/or where it gets that 5 digit number?
 
 
 
#6
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Quote
Robert Hirn writes:
Can you tell me how TB determines a messages "N"ew status and/or where it gets that 5 digit number?
Can't help you with that.  I don't know that myself.
What happens when you tell TB not to store the mail on server?
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#7
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Robert,

I'm experiencing the same thing with the dupes.  Can you tell me if anyone ever told you how to get rid of these?  

I had a heck of a time getting all my messages into the bat and now, it seems that I have maybe 2 or 3 dupes of everything.  

It looks like it might be a good program and not as much as a resource hog as Outlook but if I have to weed through 14,000 messages and delete dupes one by one, it just ain't worth it.
 
 
 
#8
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If you go to FOLDER / MAINTENANCE CENTER and make sure "remove duplicates is checked and all folders are selected before you run it, the duplicates should be removed
 
 
 
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