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Vista 64 and TB Home Problem
 
#1
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Hi,

I've recently moved to Windows Vista Home Premium Edition 64.

My problem is - although I have good configured e-mail account, I cannot receive my mail.

I get on the lot windows the red "exlamation" mark, saying

Quote
FETCH: COuld not store message (file name- C:\Users\xxx\AppData\Local\Temp\bat5EFF.tmp)

What is wrong?

My version is The Bat! 3.99.3 Home Edition.


Regards,

Matt
 
 
 
#2
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Two possibilities. Either you don't have the rights to create files in that directory or you've got a program (a virus scanner or a firewall) that's monitoring things and that's objecting to the contents of that file.
Check the contents of your mailbox, either with webmail or with TB's mail dispatcher (account->dispatch mail on server->all) and select the message that's causing the problem and delete that from the server.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#3
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For me it will be certainly the first possibility; since I have not yet installed any firewall nor antivirus.

How do I increase my rights to create files? I checked at "accounts settings" at my Windows Control Panel, that I have the Administrator Privileges.

Thanks in advance.
 
 
 
#4
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Can't help you with that, as I don't have any experience with Vista. However, with XP logging in as admin means that you've got rights to do everything everywhere. Are you sure that you don't run any monitoring software?
How did you install TB? Fresh install or something else?
The directory where you can't store your messages, is that an existing directory?
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#5
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To tell you the truth, I've just moved the secondary hard disk from my old PC to the new one, and after Windows Vista installation, I installed the new version of The Bat!, and set the mail folder in the old position, to assure that all my previus settings would be set properly.

Well, I succeded partialy - The Bat! has installed properly, has imported the mail account data properly, but it cannot run and retrieve new mail.

Maybe I should install The Bat to the another directory?
 
 
 
#6
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The most probably that when you have moved your old hard disk, there were certain NTFS security information about C:\Users\xxx\AppData\Loca­l\Temp\ , which became invalid under new installation.

You can either modify the security information of C:\Users\xxx\ by clicking "Properties" and then go to Security tab, or change the "%TMP%" and "%TEMP%" environment variables to point to a new folder , like C:\TEMP to which you will have sufficient permissions.

Should you have questions how to do all this, please ask us here in the form.
 
 
 
#7
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Same problem here but i solved it.
Disable Vista UAC (with this small application if you like http://www.tweak-uac.com/download/ )

Bye....
 
 
 
#8
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Disabling UAC is not a solution, it's simply making the problem worse.

For me, the problem/solution was that I have brought across an NTFS disk (that was not mounted during install) and the permissions were quite restrictive by default. So trying to write to the email storage location failed. Changing permissions on that disk/folder so that the logged in user has full control over the email folder solved the problem.
 
 
 
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