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Import only doing 12 months of data, Import
 
#1
0  
Trying out a trial version...

Have ceated an archive from Outlook 2002 SP3, containing about 3000 emails covering the past nine years.
At the end of the import into TB there are only 491 emails imported and strangely the dates spanned are 24th Nov 2005 to 30th Nov 2006.
It looks like the import has limited itself to 12 months of data only.
Is this a red herring and there is perhaps something wrong with the Outlook archive?
Would it be worth trying to convert the archive to some other format first?
Puzzled new user

Having looked in detail from TB it seems you can only get support when you are registered?
So why would anyone buy the software if it seems not to work for them. If my only recourse for help is in this forum and I am just ignored by the admins then what is the point, I may as well look for some other program.
:(  
Vacuums suck!
 
 
 
#2
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Hello Ian,

Starting to complain that you are being ignored within two hours is rather fast, isn't it?

I've never tried to import from Outlook 2002, so I can't comment on that. I have tried to import a few thousand messages from Outlook Express (just for testing purposes) and that went just fine. It was at least a year ago and probably more, so I've got no idea what version I was using at that time.

IIRC Outlook Express can import from Outlook and TB can import from OE, so you could try that way.

AFAIK There are no functional restrictions during trial period.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#3
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Yes, a little impatient perhaps. :oops:
Maybe I should have waited a bit longer, but it was more of a rhetorical question really.
Anyway, thanks for the prompt response.
I'm fairly sure that the version of Outlook that I am using is the one that came with Office XP.
Could you expand on the 'IIRC Outlook Express' please, I can't find any useful pointers to it in Google.
Cheers
:D  
Vacuums suck!
 
 
 
#4
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IIRC = If I Recall Correctly
Outlook Express (the mail client that's shipped with Windows XP and before) has an import function.
One the options used to be to import from MS Outlook.
The Bat! can import from Outlook Express.

I can't make more of it.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#5
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IIRC - LMAO, bet everyone else thinks I'm really stoopid now. Doh.

Anyway that did the trick, brilliant!
Bit of a PITB to have to transfer all my folders via OE6 but at least I can move everything over now.
Thanks again!
:)  
Vacuums suck!
 
 
 
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