Backup - missing folders in 4.0.14

Backup - missing folders in 4.0.14

Devin Akin User Posts: 26 Points: 19 Rating: 1 Authority: 1 Joined: 08 December 2006	#1 0 14 February 2008 04:36:18 I upgraded from 3.99.x to 4.0.11 to 4.0.14 and when I just did a backup and restored to another machine, all of my folders weren't there. Everything else (address book, etc) was there.

Devin Akin User Posts: 26 Points: 19 Rating: 1 Authority: 1 Joined: 08 December 2006	#2 0 14 February 2008 04:37:49 When it failed was when I pulled everything in initially. I just restored manually from within TheBat on the new machine and it pulled in the folders.

Alice Elmhirst Beginner Posts: 2 Points: 1 Rating: 0 Authority: 0 Joined: 14 February 2008	#3 0 14 February 2008 05:19:09 I have just noticed the same problem. I have lost a couple of virtual folders on upgrading to 4.0.14. Unfortunately my backup is several days old and will not contain all the necessary messages (I know, I should have..) Where will these folders have gone? The old ctrl/shift/alt/L trick doesn't seem to work in this version. thanks, Sudaya

Manolo Obani Beginner Posts: 7 Points: 3 Rating: 0 Authority: 0 Joined: 08 February 2008	#4 0 15 February 2008 02:33:46 I had the same problem, ctrl/shift/alt/L in the main folder found them though.. Thanks for the tip! Hope you manage to restore yours too.

Manolo Obani Beginner Posts: 7 Points: 3 Rating: 0 Authority: 0 Joined: 08 February 2008	#5 0 15 February 2008 02:34:50 Seems like my Sorting/Office filters are gone too..

Manolo Obani Beginner Posts: 7 Points: 3 Rating: 0 Authority: 0 Joined: 08 February 2008	#6 0 17 February 2008 14:45:26 Actually I still have the problem. ctrl/shift/alt/L found the folders, but next time I started The Bat, they were missing again!! They are regular subfolders for an account.

Roelof Otten Guru Posts: 2963 Points: 5336 Rating: 60 Authority: 60 Joined: 19 September 2004	#7 0 18 February 2008 00:36:17 Close TB Go to the directory matching the account that's missing the folders. Rename the file account.flb to account.flb.old Start TB If necessary try the Ctrl-Alt-Shift-L again (but it's possible that you don't have to do that) __________________________________ I'm just a user of The Bat! I don't work for Ritlabs.

Manolo Obani Beginner Posts: 7 Points: 3 Rating: 0 Authority: 0 Joined: 08 February 2008	#8 0 18 February 2008 13:36:47 Ctrl+alt+shift+l didn't work the first time after renaming account.flb.old, I restarted The Bat once more, and then it did! Everything is fine now, even view modes get saved, and my sorting filters were recovered. Thanks!