Search  Rules  Login
TheBat English » The Bat! - Configuring the E-mail Client
Pages: 1
RSS
Problem sending messages with attachments, Can't send with big photos
 
#1
0  
Upgraded to version 4, this morning.  Can send/receive normal EMail messages.  Trying to send a message, with 3 photos attached, total size just under 1 MB.  Getting the following messages in the log file:

!3/8/2008, 09:11:25: SEND  - Message has not been sent. Server reply -
!3/8/2008, 09:11:25: FETCH - Connection to host broken (last commands sent were: "DATA", "RSET")
!3/8/2008, 09:11:25: FETCH - Connection to host broken (last commands sent were: "DATA", "RSET")

Have not had problems with previous version sending files of this size.

G'Jim c):{-
 
 
 
#2
0  
Follow-up:

Switched back to version 3.99.29 ... all EMail processes now working just fine.   :!:  
 
 
 
#3
0  
Another follow-up:

Downloaded, and installed, latest version (4.0.18) -- same problem with sending EMail messages with attachments.

Switching back to 3.99.29 :(  
 
 
 
#4
0  
enable protocol logging in Account properties, transport section and try to send it. Remove login/password from smtp.log and send it to support@thebat.cz, I will check it and send developers, if there will be something wrong.
 
 
 
#5
0  
I have sent the SMTP.log file that goes along with the
problem that I have with sending messages with large
attachments, when using version 4.0.18.

The odd thing is that the message does actually get sent; the recipient receives the message with all attachments intact.  It's just that the sending account gets error messages that make it appear that the message was not sent.

I have converted back to version 3.99.29, after testing with version 4.0.18 to create the log file.

Thanks for any help that you can provide.

Jim Arner
 
 
 
#6
0  
what server timeout do do You have set in Account properties? Try to increase this number twice or three times, if it will help.
 
 
 
#7
0  
Reinstalled 4.0.18, changed server time-out from 60 to 180 seconds.  Sending EMail messages, with attachments, now working fine.

Thanks,

G'Jim c):{-
 
 
 
Pages: 1