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Initial sending always fails,..., ...subsequent attempts succedd. A bug?
 
#1
0  
I didn't get a reaction from supprt, so I post it here:

The bug description:
 The very first mail-sending after starting the program
 always fails with "server reports error:...." after
 a while.
 The second attempt immediatly succeeds.
 This happens with both my accounts, one is an auth-server
 and one not. So I strongly assume that this hasn't
 to do with server-settings/properties but is rather
 a bug in the bat!.

Steps to reproduce the bug:
 1. start bat
 2. create arbitrary mail in arbitrary account
 3. press strg+enter
 4. wait... after a while the errormessage occurs.
 5. press shift+f2, now it is beeing sent.

Who can help?
Thanks, Christof
 
 
 
#2
0  
Might help to say what error the server reports.

__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#3
0  
here is the LOG:
Please note the time-delay of 30 seconds (bold), until the server reports the error. The second (and any further) attempt at 10:37:33 works immediatly.

When I leave and restart TheBat, this behaviour is repeated.
The same strange behaviour occurs on my other account. So I concluded that this has not to do with the servers but rather with TheBat!.

First Attempt:
Code
 09.12.2004, 10:36:05: SEND  - sending mail messages - 1 messages in queue
09.12.2004, [B]10:36:05[/B]: SEND  - connected to SMTP server
!09.12.2004, [B]10:36:37[/B]: SEND  - Server reports error. The response is: l.t-online.com T-Online ESMTP receiver fssmtpd ready.
!09.12.2004, 10:36:37: SEND  - Server reports error. The response is: l.t-online.com T-Online ESMTP receiver fssmtpd ready.
09.12.2004, 10:36:37: SEND  - connection finished - 0 messages sent
09.12.2004, 10:36:37: SEND  - Some messages were not sent - check the log for details
Second Attempt
Code
09.12.2004, 10:37:33: SEND  - sending mail messages - 1 messages in queue
09.12.2004, 10:37:33: SEND  - connected to SMTP server
09.12.2004, 10:37:33: SEND  - sending message to ...... 09.12.2004, 10:37:33: SEND  - message to .... sent (537 bytes)
09.12.2004, 10:37:33: SEND  - connection finished - 1 messages sent


Christof
 
 
 
#4
0  
You're mentioning two accounts, are they with the same ISP, do you use the same connection for it?
Do you use some proxy on your system to connect to the internet? (Shared connection, scan outgoing mail with your virus scanner, firewall settings.)

What's your OS, what TB version are you running?
Any peculiarities about your system that might have something to do with your internet connection?
Dial-up, DSL, Cable...

It's no common problem, I've never heard of it before, so it's likely to be something on your system. Do other mail clients run into the same problem or haven't you tried that?
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#5
0  
Thanks, Roelof, for your answer.

The connection is DSL, no proxy.
My System is Windows XP (no SP2).
There is no firewall or outgoing virus-scanner,

And moreover: OE and Thunderbird behave normal.

Now I see more, at the second account:
It the first attempt takes also 30 seconds, authentification fails in that time but then thebat seems to try it again and succeeds.

Code
12.12.2004, 07:54:42: SEND  - sending mail messages - 1 messages in queue
12.12.2004, 07:54:42: SEND  - connected to SMTP server
12.12.2004, 07:55:15: SEND  - authenticating (plain)...
12.12.2004, 07:55:15: SEND  - Server reports error. The response is: Incorrect authentication data
12.12.2004, 07:55:15: SEND  - authenticating (login)...
12.12.2004, 07:55:15: SEND  - sending message to Christof.Schardt@t-online.de
<12.12.2004, 07:55:15: SEND  - message to Christof.Schardt@t-online.de sent (553 bytes)
12.12.2004, 07:55:15: SEND  - connection finished - 1 messages sent


But only after startup. After that the sending-action takes place in one single second. As it should be.

Are there any more messages/debug-msg/traces available, which tell, what happens and why it fails?

Or any other idea?

CHristof
 
 
 
#6
0  
Can't real;ly help you, I'm seeing nothing strange, you might try this:

Create a back-up
Uninstall TB (don't delete the message base)
Install TB again
Tell it to create a new account
Point it to your current mail directory and give the same account name, it should use the original config and messages.
Try whether the problem still exists.

If it still exists,
uninstall TB again, but now including the messagebase
Install it again, but now create accounts from your back-up

When anything in your config has gone corrupt, this should fix it.

If this doesn't work you should report it as an official bug, I think.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
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