The powers that be are wanting to take away The Bat because it lacks Salesforce integration. I inquired as to what that means. Basically we need the ability to have The Bat copy an incoming email (automatically and blindly) to a given email address with the option to strip the attachment. It also means that we need the ability to send email with an automatic Blind Carbon Copy (BCC) to that same email address. Basically the Salesforce system has to track all communication to/from your email address using this method.
I noticed that I could use the filtering mechanism to redirect incoming email, but that seems to be still a little removed from what I actually need. Then, there's no SMTP Auto BCC feature anywhere (in account settings or in filtering).
Help!
I noticed that I could use the filtering mechanism to redirect incoming email, but that seems to be still a little removed from what I actually need. Then, there's no SMTP Auto BCC feature anywhere (in account settings or in filtering).
Help!