Hello support,

I initially installed the bat in
P:\Progam Files (x86)\The Bat

directory. During the installation I pointed the bat to my original directory contains previous Bat mail data in
D:\Bat!Mail

However, on completion of the installation, only some of my data is is displayed.

I uninstalled the bat using the option change and erase the data. However, the bat still finds the data again after reinstallation - it does not seem to erase the data because the folder still exist afterwards.

I now change the D:\Bat!Mail folder to D:\bat.mail. Reinstalling the Bat now gives me this error message:
"Cannot open 'D:\bat!Mail\ikey.id'
The System cannot find the path specified"

So it seems the original installation data path is cached somewhere and is not being deleted during the uninstall. As a result I am stuck.

I am using the Professional version of the Bat 4.0.11 on Windows Vista Ultimate 64 bit'

Please let me know how to remove this cache so I can reinstall the program and enjoy the Bat as usual.

Thanks.