Hello,

edit: my apologies: I've posted in the wrong forum. Can a moderator please move it? Thank you.


The emails I get from my main client uses the following sender format:



In my reply template I want to Greet the person with his or her lastname:



which results in



instead of



If I add the person to the Adressbook the problem appears again: The "company" suffix is filled in at the Lastname field, the actual Lastname is filled in the middle name. Now, I've tried to counter-react on this feature and attempted to use %TOMNAME (Middlename) if I detect brackets in the lastname. However there is no such Variable.

Am I missing something? How can I achieve my goal?
Is there a way to extract the "Smith" part from whole %TONAME?


PS: The solution to add the Person to the addressbook first, then use %ABTOMiddleName is no good: I don't have the time to add everyone I want to reply to the address-book first.

Thanks!

Marc