I'm having problems setting up The Bat to work well on a Windows 2003 Terminal Server. The Bat! was provided with AbacusLaw, legal case tracking software. AbacusLaw has the ability to link legal matters to The Bat! email messages (very handy for a law firm!), so there must be a shared folder in The Bat! to which AbacusLaw is linked.

I've tried adding user mail folders to the main The Bat! mail folder, but it seems each user can see the other users' mail folders (after doing CTL-Shift-L) and all of the other users' messages are visible in the ticker.

I then tried changing permissions on the individual mail folders so each user only had access to his/her own folder. Now when a user launches The Bat! they have to click through an Access Denied error message for each of the other users' folders they no longer have access to. The ticker still shows all users' messages, so we've turned it off.

Is there an easy way for me to get the setup I need with the shared folder which everyone has access to and a private folder for each user account with a working ticker that shows only the messages that belong to each user?

Any help would be appreciated.

Thanks,

S.