|
Hello
Can any one release a bug fix for 4.2.6 |
|
|
|
|
|
Could you enable protocol logging for the problematic account (account -> properties -> transport-> protocol logging -> sending protocol : enable logging)
Try to send a message and post the resulting log on the forum. Take care that if you send passwords to your server, they will be displayed in plain text in ther log file, so you'd better delete those.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs. |
|
|
|
|
|
The problem is with all my accounts, I cannot send email through any of them. But I receive emails fine.
I tried to check through Thunderbird, my accounts worked fine while sending emails. I even contacted my web host and they also tested my account. They said that everything is working from their side as well. So the only problem was with The Bat! Client Thank you for replying. I will follow the steps you outlined and post back the results.
Edited: - 17 July 2009 13:00:05
|
|
|
|
|
|
Here is the result from the Log
[14:00:25] C: Connected to mail.domain.com, port 587 [14:01:37] S: 220 s100.server.com ESMTP [14:01:37] S: !!! Socket error: #1460 (0x000005B4) This operation returned because the timeout period expired[QUOTE] I would like to mention that I can send my emails through Thunderbird, and they work fine. the only problem is with the Bat! Client |
|
|
|
|
|
That's a rather long time between the connection and the first response of the server.
You could try whether it helps to set the server timeout to a higher value, IIRC the default is 60 seconds. You can change that at: account -> properties -> transport -> server timeout It's an account specific setting, so you need to change it for every account. And when you're done with testing, you might want to disable the protocol logging again, as it grows with every message that you send (including the contents of those messages) and the size cannot be mimited via some setting.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs. |
|
|
|
|
|
Hello Roelof
I changed the timeout from 60 secs to 120 secs and the email did went through. Thanks for the solution. But why am i having this problem ? |
|
|
|
|
|
Just guessing:
Problems between firewall/virus scanner and The Bat! Slow connection with the net. It's possible that other clients have the same slow response time, but that their defalt time out setting is higher.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs. |
|
|
|
|
|
I disabled my antivirus, but the same slow response time.
I have ADSL connection 512 Kb/s |
|
|
|
|
|
I have one problem when i wona creat new IMAP4 account ( AOL, Gmail...) i fill all that fields and i created but when i wona check mail the Bat give me a error, what i supposed to do, can anybody help me whit that ?
Thx a lot ! |
||||
|
|
|
|||