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Reply Template not working...
 
#1
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I have one account where the template for a reply isn't working and I can't figure out why not.
Maybe someone here can suggest a reason?

If I go into Account/properties/templates/Reply it shows:

Hi Kate,

%ODateEn, %OTimeLongEn, you wrote:

%Quotes
%Cursor
 
--
  Dave

However, when I hit reply, the only thing that shows up in the new reply is Hi Kate and the signature, Dave.
There is no quoting of the original message.

TIA
 
 
 
#2
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seems OK for me, but try to copy the reply template text from another account and paste it into this one, replacing all the existing text. The restart theBat and if it works, modify it as needed.
 
 
 
#3
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The most common reason that templates don't give the intended result is that another template is being triggered instead.
Have you created an address book template for the intended recipient (either a personal template or an address book group template) Or did you create a folder template for the folder your message is stored?
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#4
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Quote
Roelof Otten writes:
... Have you created an address book template for the intended recipient (either a personal template or an address book group template) Or did you create a folder template for the folder your message is stored?

Ahhh thank you very much Roelof!
So the Address book and Folder templates *trump* the regular account templates.

I just checked my Address book and sure enough there was a template that I had written for this account a while back.

I deleted it and it solved my problem!

Thanks once again!

MB
 
 
 
#5
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I have one more question that's sort of related to this.

For this same account that I was having problems with, when I write a new message it is *always* addressed to the same person.

Is there some way to have a default e-mail address inserted (template) into the To: field for these new messages?

When I hit 'reply' it's not a problem obviously, because the program takes the sender's address and automatically
inserts it into the To: field.

TIA
 
 
 
#6
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That's easy. Add the following macro to your new message template:
%To=''%To='"Kate something" <kate@somewhere>'%-

The %To='' macro clears the To header, that should not be necessary in this case, but it's a good procedure to clear the To: header before inserting something, that way you're sure about the contents of that header.
You'll note that I put the name between double quote marks, that's necessary when the name includes a space, dot or comma.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#7
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Quote
Roelof Otten writes:
That's easy. Add the following macro to your new message template: %To=''%To='"Kate something" <kate@somewhere>'%-

The %To='' macro clears the To header, that should not be necessary in this case, but it's a good procedure to clear the To: header before inserting something, that way you're sure about the contents of that header. You'll note that I put the name between double quote marks, that's necessary when the name includes a space, dot or comma.


Thanks very much Roelof that has solved most of the problem.

There's just one small thing that I can't figure out still. The correct e-mail address is added to the To: header. But the cursor stays at the beginning of the To: field, instead of dropping to the beginning of the Subject: field


Here's my Macro:

%To=''%To='"Kate Green" <xxxxxxx@xxxxx.com>'%-
Hi Kate,


--
  Dave
 
 
 
#8
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Off hand I don't know any way to place the cursor in the subject line automatically.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#9
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%CURSOR="Subject" will work
 
 
 
#10
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Quote
Rick G writes:
%CURSOR="Subject" will work


Thanks for helping out Rick!
I tried your suggestion and got the following.

With:
%To=''%To='"Kate ….." <xxxxxxx@xxxx.com>'%-
%CURSOR="Subject"
Hi Kate,

--
  Dave    




I get, in the *text field*:

="Subject"
Hi Kate,


--
  Dave

With cursor still at the beginning of the To: field.
 
 
 
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