Just installed TB Pro v4.2.23 following a HDD crash. Mail folders were recovered from the broken HDD and some not-so-recent mail backups - TB and RAR. Took the opportunity to upgrade to Win 7 and latest TB version. Copied recovered mail folders to My Documents as I didn't have a recent backup and set this as destination for TB Mail. TB found the Inbox only but none of the Common folders. Ran a restore to get back address book details from one of the older backups as these details hadn't changed recently. Seemed to work OK, and also bought the Common folders back in that previously were not present.
Closed TB, then restarted TB several times and each time it just hangs, with W7 say it is 'not responding'. The logs show:
ex_log.txt (in the Mail folder) has the following entries:
v4.2.23 . ./Steve 28/02/2010 7:32:51 AM AddrBook:13 EDosStreamError Cannot open file "C:\WINDOWS\LDAP#1.ABD" Access is denied. Same for \LDAP#2.ABD and \LDAP#3.ABD.
thebat_Exceptions.log, also in the Mail folder, has entries showing ...Date: 28 Feb 2010 07:32:51 ... ClassName: EDosStreamError Message: Cannot open file "C:\WINDOWS\LDAP#1.ABD" Access is denied etc
which is consistent with ex_log.txt above and reasonable as the C:\WINDOWS\LDAP#x.ABD files don't exist in C:\WINDOWS\ - they are in my Mail folder. The earliest times in the logs coincide with the time for running the restore.
Registry is showing the following entries under HKEY_CURRENT_USER\Software\RIT\The Bat! with a Last Write Time of 28/02/2010 - 7:32 AM - when I attempted to restore the previous backup following installation of the new version (4.2.23).
Value 17
Name: AddressBookProfilePathRelative
Type: REG_SZ
Dat a: %EXEDRIVE%\WINDOWS\ADDRBOOK.INI
Value 18
Name: AddressBookProfilePath
Type: REG_SZ
Dat a: C:\WINDOWS\ADDRBOOK.INI
Both AddressBookProfilePath and AddressBookProfilePathRelative seem wrong but Working Directory, etc entries seem correct. Does anyone know whether changing AddressBookProfilePath and AddressBookProfilePathRelative in registry is all that is needed to fix this (before I go and modify the registry on my new Win7 install)?
Thanks
Closed TB, then restarted TB several times and each time it just hangs, with W7 say it is 'not responding'. The logs show:
ex_log.txt (in the Mail folder) has the following entries:
v4.2.23 . ./Steve 28/02/2010 7:32:51 AM AddrBook:13 EDosStreamError Cannot open file "C:\WINDOWS\LDAP#1.ABD" Access is denied. Same for \LDAP#2.ABD and \LDAP#3.ABD.
thebat_Exceptions.log, also in the Mail folder, has entries showing ...Date: 28 Feb 2010 07:32:51 ... ClassName: EDosStreamError Message: Cannot open file "C:\WINDOWS\LDAP#1.ABD" Access is denied etc
which is consistent with ex_log.txt above and reasonable as the C:\WINDOWS\LDAP#x.ABD files don't exist in C:\WINDOWS\ - they are in my Mail folder. The earliest times in the logs coincide with the time for running the restore.
Registry is showing the following entries under HKEY_CURRENT_USER\Software\RIT\The Bat! with a Last Write Time of 28/02/2010 - 7:32 AM - when I attempted to restore the previous backup following installation of the new version (4.2.23).
Value 17
Name: AddressBookProfilePathRelative
Type: REG_SZ
Dat a: %EXEDRIVE%\WINDOWS\ADDRBOOK.INI
Value 18
Name: AddressBookProfilePath
Type: REG_SZ
Dat a: C:\WINDOWS\ADDRBOOK.INI
Both AddressBookProfilePath and AddressBookProfilePathRelative seem wrong but Working Directory, etc entries seem correct. Does anyone know whether changing AddressBookProfilePath and AddressBookProfilePathRelative in registry is all that is needed to fix this (before I go and modify the registry on my new Win7 install)?
Thanks
Edited: - 28 February 2010 01:33:04