Search  Rules  Login
TheBat English » The Bat! - Configuring the E-mail Client
Pages: 1
RSS
Can't sent e-mail via Telia, Since last week I can recevive e-mails but not sent any
 
#1
0  
Since last week I can recevive e-mails but not send any. (5 accounts)
I have been in contact with Telia (in Sweden) twice but since they don't support The Bat Pro they can't help me. They only tell me to contact Ritlabs.

Following info is provided by them

Outgoing server: mailout.telia.com
Port: 465
SSL: YES
Autentisiering: YES

Please help me. Where do I change these parameters???
Edited: Hans Johansson - 28 March 2010 21:55:22
 
 
 
#2
0  
To make things easy, set your interface language to English (Alternativ -> Sprak -> Engelska)

You can change the settings for sending here:
Account -> Properties -> Transport -> Send mail -> SMTP server: mailout.telia.com
Connection: Secure to dedicated port (TLS)
Port: 465
Authentication -> enable 'Perform SMTP Authentication (RFC 2554)'
As you don't specify anything else, my guess is that you've got to select  same user/password as for Mail Retrieval

And pray that they don't really want you to use SSL, but that they actually mean TLS as SSL is outdated and insecure and no longer supported by TB.

As you've got five accounts, those accounts all need to be altered as this is an account setting. And in case some of those accounts aren't run by Telia then you've got to set the user/password for (one of)your Telia account(s) for that/those accounts.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#3
0  
Thanks for a quick reply.

Sorry to say, but yes they really mean SSL. (all 5 accounts are Telia)

All your other reccomedations I finally found out. But the SSL issue
is what bothers me.

You really mean I paid $45 for something I can't use.... :o  :o  :o  :o
Edited: Hans - 29 March 2010 01:03:23
 
 
 
#4
0  
Did you try it with TLS?
What response do you get in your log?
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#5
0  
Yes, I have tried both TLS suggestions. No difference

Is there any older versions of "The Bat" that supports SSL???
Below is the latest log.

2010-03-29, 00:14:34: FETCH - receiving mail messages
2010-03-29, 00:14:34: SEND  - Initiating TLS handshake
!2010-03-29, 00:14:34: SEND  - Server reports TLS error: Handshake failure.
2010-03-29, 00:14:34: SEND  - connection finished - 0 message(s) sent
2010-03-29, 00:14:34: SEND  - Some messages were not sent - check the log for details
2010-03-29, 00:14:34: FETCH - connected to POP3 server
2010-03-29, 00:14:35: FETCH - authenticated (plain)
2010-03-29, 00:14:36: FETCH - 0 messages in the mailbox, 0 new
2010-03-29, 00:14:36: FETCH - connection finished - 0 messages received
2010-03-29, 00:15:06: SEND  - sending mail message(s) - 1 message(s) in queue
2010-03-29, 00:15:06: SEND  - Initiating TLS handshake
!2010-03-29, 00:15:06: SEND  - Server reports TLS error: Handshake failure.
2010-03-29, 00:15:06: SEND  - connection finished - 0 message(s) sent
2010-03-29, 00:15:06: SEND  - Some messages were not sent - check the log for details
Edited: Hans - 29 March 2010 01:26:28
 
 
 
Pages: 1