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New modem and now I can't send emails, only receiving.
 
Today, I got a new modem (the Westell 7500), and for whatever reason, I am only able to receive emails.
I can't send any emails, like I did before the switchover to the new modem. I can go to the yahoo web page and send emails that way, but not with TheBat.

I made no changes to any of the settings in TheBat, and this is what was working before today's new modem connection:


smtp.att.yahoo.com
secure to dedicated port (TLS)
port 465
with "perform smtp authetication (RFC 2554)"
with "same user/password as for mail retrieval"
no "require secure authentication"

Those are the settings and what was working prior to the new modem; yes, I even tried changing the port to 587.

Any idea what may have happened, keeping in mind I can receive emails.
 
My first guess woud be that your firewall recognized the new modem as a new network connection and didn't grant TB full access to that new connection.
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I'm just a user of The Bat! I don't work for Ritlabs.
 
Thanks, Roelof,

By that, I think you mean the issue is one of configuration of the new router?

best,
Dale
 
It could be, but that's not what I meant.
Probably you've a firewall on your computer, that can either the windows firewall or something that's bundled with your anti virus software. Some of these programs recognize the connection you're using and set internet access rules per program per connection.
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I'm just a user of The Bat! I don't work for Ritlabs.
 
I understood you.

I set the firewall to "low" in the Verizon/modem set config,
and lo and behold: I can now send email.


Thanks,


Dale
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