Well, that's why so many people hate updates. A new interface always means having to learn something again that you have been doing for the past years. People can't concentrate on what they are writing, because they have to search for how to format things, how to open and save, how to print etc. That's why so many people still use Office 2000 or older or The Bat 1.x Not because of the price of a new program but because of the costs of the working-hours that are lost due to software changes.