No gmail in 4.2.44 and 5.0.8 ???

Peter Hofman Beginner Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003	#1 0 09 April 2011 16:42:26 Hi, I upgraded from 4.0 to 4.2.44 just two days ago. Since then I an not fetch my gmail anymore... Did not change any settings end double checked them beeing correct. Why does it stopped working with 4.2??? Just upgraded to 5.0.8, but still unable to fetch pop.gmail.com:995 What could be the problem? Best regards, Peter

Battie Master Posts: 197 Points: 177 Rating: 4 Authority: 4 Joined: 10 May 2009	#2 0 09 April 2011 16:48:55 Hi Peter, Gmail is working great, here - it could be a temporary glitch on the part of your ISP. If there's no improvement in your situation after a while, do post back and we can then exchange notes on the settings. Edited: Battie - 09 April 2011 16:51:02

Peter Hofman

Beginner

Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003

09 April 2011 21:18:11

Just to add, I can sent through gmail smtp. This is what the log shows trying to receive mesages:

9-4-2011, 20:12:48: FETCH - receiving mail messages gmail
9-4-2011, 20:12:50: FETCH - Initiating TLS handshake gmail
>9-4-2011, 20:12:50: FETCH - Certificate S/N: 2C9E5A40, algorithm: RSA (512 bits), issued from 1/6/2009 6:02:33 PM to 1/1/2029 6:02:33 PM, for 1 host(s): pop.gmail.com.
>9-4-2011, 20:12:50: FETCH - Owner: EN, pop.gmail.com.
>9-4-2011, 20:12:50: FETCH - Issuer: EN, pop.gmail.com.
!9-4-2011, 20:12:50: FETCH - TLS handshake failure. Invalid server certificate. The certificate or certificate chain is based on an untrusted root.

Peter Hofman

Beginner

Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003

13 April 2011 12:05:11

OK, problem still remains... I can not get my hotmail mail anymore either. I can rule out provider, because my wife can get her hotmail and gmail with essential pim. So It should not be related to my internet provider.

OS is windows 7, 64 bit, asus
the bat! 4.2.44 now.

since sending can be done, I'll just give the pop settings:
GMAIL
mail server : pop.gmail.com authentication : regular
user : xxx protocol : POP3
connection : secure to dedicated port (TLS) Port : 995

HOTMAIL
mail server : pop3.live.com authentication : regular
user : xxx protovol : POP3
connection : secure to dedicated port (TLS) Port : 995

please advice.

Battie

Master

Posts: 197 Points: 177 Rating: 4 Authority: 4 Joined: 10 May 2009

13 April 2011 15:11:10

Quote
Peter Hofman wrote: !9-4-2011, 20:12:50: FETCH - TLS handshake failure. Invalid server certificate. The certificate or certificate chain is based on an untrusted root.

Looks like a 'certificate' issue to me - did you try the fix described at the following link:-
http://www.ritlabs.com/en/forum/index.php?PAGE_NAME=message&FID=4&TID=7101&MID=27073#message27073

Peter Hofman Beginner Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003	#6 0 14 April 2011 15:57:58 Just tried to do that fix, but tot start with I ca not go to The Bat! > Address Book > Trusted Root CA When I open my address book, I can not find Trusted Root CA anywhere...

Battie Master Posts: 197 Points: 177 Rating: 4 Authority: 4 Joined: 10 May 2009	#7 0 14 April 2011 16:10:02 I don't have that either. Nevertheless, did you try navigating from the 'Address Book' >>----> 'View' >>----> 'Windows Certificate Store' >>----> 'Trust Root Certification Authorities' >>----> 'Import' . . . . . . . . . . and so on. Edited: Battie - 14 April 2011 16:14:51

Peter Hofman Beginner Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003	#8 0 14 April 2011 16:14:15 Just installed EssentialPIM (the program my wife uses) and it will fetch the gmail "out of the box" without any problems. Same with hotmail, fetch mail without any problems. What changed between 4.0 and 4.2, because after upgrading from 4.o to 4.2 my problems started...

Peter Hofman

Beginner

Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003

14 April 2011 16:20:03

Quote
Battie wrote: I don't have that either. Nevertheless, did you try navigating fr om the ' Address Book ' >>----> ' View ' >>----> ' Windows Certificate Store ' >>----> ' Import ' . . . . . . . . . . and so on.

OK, but then I just get to the same place wh ere I have to export the certificate from... It is allready there...

Battie

Master

Posts: 197 Points: 177 Rating: 4 Authority: 4 Joined: 10 May 2009

#10

14 April 2011 16:32:52

Quote
Peter Hofman wrote: OK, but then I just get to the same place wh ere I have to export the certificate from... It is allready there...

You need to 'Import' instead of 'Export' the Certificate. To find out if the certificate is really there, go to 'Address Book' >>----> 'View' >>----> and then click 'Certificate address Books'

Peter Hofman

Beginner

Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003

#11

14 April 2011 16:41:19

Quote
You need to ' Import ' instead of ' Export ' the Certificate. To find out if the certificate is really there, go to ' Address Book ' >>----> ' View ' >>----> and then click ' Certificate address Books '

Yeah, but I had to export it first from the IE certificate store, but this seems to be the same place. Anyway, when I go to address book and click view, I don't get anything like "Certificate address books", just "toolbar" "windows certificate store" "columns" "sort by" "view history with this person" "refresh" and "menu navigator"

Battie

Master

Posts: 197 Points: 177 Rating: 4 Authority: 4 Joined: 10 May 2009

#12

14 April 2011 18:00:36

Quote

Peter Hofman wrote:

Quote
You need to 'Import' instead of 'Export' the Certificate. To find out if the certificate is really there, go to 'Address Book' >>----> 'View' >>----> and then click 'Certificate address Books'

http://i52.tinypic.com/2zp4i1c.jpg

Peter Hofman

Beginner

Posts: 12 Points: 9 Rating: 0 Authority: 0 Joined: 25 September 2003

#13

14 April 2011 18:38:08

The "Trusted root CA" entry is just not there on my system

I moved all email directories to a backup dir, leaving an empty email dir. After starting The Bat! and re-entering the gmail stuff, I was suddenly able to get my gmail again. I compared the new directory with the old directory and I found there were a lot more files in the old one. I guess I had been left with a lot of history in files and configuration stuff between all the previous Bat! versions I have had. I moved the original directories back and removed all files I guessed were obsolete, and now I can send and receive gmail again... Ok, I messed up some group settings, but that is not the biggest problem...

I had:
AccOrder.CFG
ACCOUNT.CFG
Account.CFN
ACCOUNT.FLB
ACCOUNT.FLX
ACCOUNT.LOG
ACCOUNT.SRB
ACCOUNT.SRX
ACCOUNT.~FLB
ADDRBOOK.INI
avconfig.ini
COLORS.INI
CONFIG.CDB
Events.CFG
except.log
ex_log.txt
FolderTabs.CDB
GROUPS.CFG
IntermCA.ABD
LDAP#1.ABD
LDAP#2.ABD
LDAP#3.ABD
oneliners.txt
PGP.INI
PRINT.INI
RootCA.ABD
Shortcut.CFG
SmartBat.INI
SMIME.INI
smimernd.bin
TBPlugin.INI
tbuser.DEF
TheBat.ABD
thebat_Exceptions.log
urlmgr.xml
xpwelcome.txt

Now I am left with :
AccOrder.CFG
Account.CFN
ACCOUNT.FLB
ACCOUNT.SRB
ACCOUNT.~FLB
ADDRBOOK.INI
COLORS.INI
CONFIG.CDB
FolderTabs.CDB
GROUPS.CFG
IntermCA.ABD
LDAP#1.ABD
LDAP#2.ABD
LDAP#3.ABD
oneliners.txt
RootCA.ABD
smimernd.bin
TBPlugin.INI
tbuser.DEF
The Bat!.zip
TheBat.ABD
urlmgr.xml

So apparently it is all working now, but I still do not have the "Trusted root CA" entry.

If someone has a fix for that, that would be great.

Thanks so far.

Battie Master Posts: 197 Points: 177 Rating: 4 Authority: 4 Joined: 10 May 2009	#14 0 14 April 2011 19:28:21 Glad your problem finally, comes to an end.

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