Usually I skip 9 out of 10 surveys halfways either because they're poorly designed (contain errors, don't have enough options for answering a question satisfactorily, ). This one is one of the best I've seen for a long time, but still with problems:
1. you ask which price is reasonable for a new license/upgrade, but you don't state which version you refer to (Home/Pro).
2. With Yes/No questions, you should include a "Not Sure" or "Don't know" option is cases where relevant (e.g. "Do you intend to switch to another email client in the next 6 – 12 months?")
3. Some people don't want to reveal their gender, age or other personal data, so make questions of that kind optional.
4. Personally I can't answer the last two questions, as I haven't used other email clients for years (I imagine others haven't either).
1. you ask which price is reasonable for a new license/upgrade, but you don't state which version you refer to (Home/Pro).
2. With Yes/No questions, you should include a "Not Sure" or "Don't know" option is cases where relevant (e.g. "Do you intend to switch to another email client in the next 6 – 12 months?")
3. Some people don't want to reveal their gender, age or other personal data, so make questions of that kind optional.
4. Personally I can't answer the last two questions, as I haven't used other email clients for years (I imagine others haven't either).