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Daniel van Rooijen wrote: Have you upgraded recently, changed any settings or edited any templates? There's always a cause for a change in behaviour..
When your message is still in the editor, sending details like the Subject and the From address are shown (or can be shown) right above it.
If you don't see the From address, right-click on the name of one of the other items, such as Subject, to make From visible. Hopefully that will at least enable you to enter a from address (like David explained) if none has been filled in automatically. |
Hi Daniel,
I have not changed anything in The Bat! However, I did upgrade my browser, Firefox, in the time between TheBat! working and The Bat! not working. Not sure if there is anything in that though and The Bat! was closed during the upgrade.
In all aspects the messages in the editor appear correct and look as they always have.
There is one difference that I have just noticed though;I have not modified the templates and The Bat! adds a signature which consists of;
[TABLE][TR][TD]
[/TD][TD]Best regards,
Simon mailto:email address redacted
[/TD][/TR][/TABLE]
Only now I have noticed that my name is missing and there is no email address.
I have looked at the templates and they appear correct in that they have the appropriate code to insert a name and an email address. When they are viewed using Preview in the Template editor the name and email address are missing but would this prevent a message being sent as it appears to be formatting within the message rather than of the transport of the message ?
Of any use ?
Thanks,
Simon.