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Long start time for 10.5.x
 
#1
0  
After upgrading The Bat to the version 10.5.x (64bit on Windows 10) I'm getting a long start time of the application (30 sec and more) and sometimes messages are blank (no content) after starting so I need to restart again. The Bat App Data folder resides on M.2 disk.

Windows Event Log shows a bunch of errors for the application which looks like
Code
Fault bucket 1385311441497998246, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: TheBat64.exe
P2: 10.5.1.0
P3: 652ea157
P4: TheBat64.exe
P5: 10.5.1.0
P6: 652ea157
P7: c0000005
P8: 0000000000013a2e
P9: 
P10: 
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER229A.tmp.WERInternalMetadata.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TheBat64.exe_374c9edfecade2faf7cfcc903078baae0ee_3673a601_e9beed6a-14e9-4d4c-b88a-9e8cf7342c3f
Analysis symbol: 
Rechecking for solution: 0
Report Id: 6d21e08b-ba8f-4bc7-86d9-dbbb42213f16
Report Status: 268435456
Hashed bucket: dc7f311157c955d963399d6a95c5c3a6
Cab Guid: 0
Code
Faulting application name: TheBat64.exe, version: 10.5.1.0, time stamp: 0x652ea157
Faulting module name: TheBat64.exe, version: 10.5.1.0, time stamp: 0x652ea157
Exception code: 0xc0000005
Fault offset: 0x0000000000013a2e
Faulting process id: 0x3324
Faulting application start time: 0x01da06755aa22f5a
Faulting application path: D:\Program Files\The Bat!\TheBat64.exe
Faulting module path: D:\Program Files\The Bat!\TheBat64.exe
Report Id: 6d21e08b-ba8f-4bc7-86d9-dbbb42213f16
Faulting package full name: 
Faulting package-relative application ID:
Code
Faulting application name: TheBat64.exe, version: 10.5.1.0, time stamp: 0x652ea157
Faulting module name: TheBat64.exe, version: 10.5.1.0, time stamp: 0x652ea157
Exception code: 0xc0000005
Fault offset: 0x0000000000013a2e
Faulting process id: 0x4b88
Faulting application start time: 0x01da06748d0a6c40
Faulting application path: D:\Program Files\The Bat!\TheBat64.exe
Faulting module path: D:\Program Files\The Bat!\TheBat64.exe
Report Id: 961270e5-c582-4518-a50a-55638310db38
Faulting package full name: 
Faulting package-relative application ID:
Code
Faulting application name: TheBat64.exe, version: 10.5.1.0, time stamp: 0x652ea157
Faulting module name: TheBat64.exe, version: 10.5.1.0, time stamp: 0x652ea157
Exception code: 0xc0000005
Fault offset: 0x0000000000010b59
Faulting process id: 0x21d8
Faulting application start time: 0x01da0674f929532f
Faulting application path: D:\Program Files\The Bat!\TheBat64.exe
Faulting module path: D:\Program Files\The Bat!\TheBat64.exe
Report Id: 83d64fad-d603-4a56-9693-a8727ee9ad99
Faulting package full name: 
Faulting package-relative application ID:
Edited: Adam Raszkiewicz - 24 October 2023 16:37:25
 
 
 
#2
0  
Just some thoughts and suggestions..:

- Open a command prompt ('DOS box' if you're an old timer), go to your The Bat folder, and run TheBat64.exe with these commandline parameters: /NoDirectX /ForceNoCEF. Does it work better then?

- Could it be that your antivirus is taking a long time scanning and releasing the (new) TheBat executables?

- Could The Bat or your antivirus be accessing any very slow drives (e.g. sleeping drives, network drives) ?

- Have you tried running The Bat elevated? (Right-click on The Bat desktop shortcut,then  'Run as Administrator') ?

- When it has finally launched, does it operate normally? (I'm not sure what is meant by 'messages are bland').

- Have you used the Maintenance Center (see Folder menu) to Check/Repair the message base? (only do this if you have a backup).


The delay that you're seeing may be related to the problem discussed here: https://www.ritlabs.com/en/forums/forum4/topic16064/
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#3
0  
Quote
- Open a command prompt ('DOS box' if you're an old timer), go to your The Bat folder, and run TheBat64.exe with these commandline parameters: /NoDirectX /ForceNoCEF. Does it work better then?
Not much, maybe 5 sec faster than w/o

Quote
- Could it be that your antivirus is taking a long time scanning and releasing the (new) TheBat executables?
When the antivirus is disabled still issue persists

Quote
- Could The Bat or your antivirus be accessing any very slow drives (e.g. sleeping drives, network drives) ?
As I have written in the OP - all is on the local M.2 drive

Quote
- Have you tried running The Bat elevated? (Right-click on The Bat desktop shortcut,then  'Run as Administrator') ?
No difference

Quote
- When it has finally launched, does it operate normally? (I'm not sure what is meant by 'messages are bland').
It was a typo - sometimes it came up with blank messages (no content)

Quote
- Have you used the Maintenance Center (see Folder menu) to Check/Repair the message base? (only do this if you have a backup).
Yeah, I have done that before posting my issue to the forum.

Quote
The delay that you're seeing may be related to the problem discussed here: https://www.ritlabs.com/en/forums/forum4/topic16064/
It may but my case is to load the application rather than just delay on rendering windows like replay composition.  
 
 
 
#4
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Maybe some other users will come up with suggestions, but I think your best bet at this point would be to contact Ritlabs' helpdesk using the Support menu at the top of this page.
I volunteer as a moderator to help keep the forum tidy. I do not work for Ritlabs SRL.
 
 
 
#5
0  
One more suggestion from me (this I learned from support): try running TB with the /reg:someprofilename command-line option which will use a clean slate of registry values. If TB runs normally there could be some conflict between old/new registry settings, and in this case a complete uninstall and reinstall may help.

(To continue using TB normally running it with the /reg option, you will need to configure many things again. Using the /reg option cannot break anything - deleting the option will revert to using the original registry settings.)
 
 
 
#6
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Edited: Constance Schneider - 16 December 2023 12:07:50
 
 
 
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