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Server Time-out does not work
 
Further info regarding this situation, as first reported on March 12th (to which there have not been any solutions provided).

All my accounts are set to a Server Timeout of 60 seconds, most of my accounts are set to check EMail every 5 minutes.

On a regular basis, TheBat! hangs, and must be shut down and restarted.

Taking a clue from another topic, I turned on 'Protocol Logging'; below are some excerpts from the POP.log file of my most active EMail account.  Some info has been obfuscated in the interests of security.

~~~

[11:16:44] S: .
[11:16:44] C: QUIT
[11:16:46] S: +OK
[11:21:23] C: Connected to mail.wyomerc.com, port 110
[11:56:44] C: Connected to mail.wyomerc.com, port 110
[11:56:45] S: +OK <25222.1175011005@mail**.*****.com>
[11:56:45] C: USER jarnersr@wyomerc.com
[11:56:47] S: +OK

~~~

[16:17:02] S: .
[16:17:02] C: QUIT
[16:17:04] S: +OK
[16:21:47] C: Connected to mail.wyomerc.com, port 110
[16:41:30] C: Connected to mail.wyomerc.com, port 110
[16:41:31] S: +OK <28886.1175028091@mail**.*****.com>
[16:41:31] C: USER jarnersr@wyomerc.com
[16:41:32] S: +OK
[16:41:32] C: PASS ********
[16:41:36] S: +OK
[16:41:36] C: STAT

~~~

[16:42:00] S: .
[16:42:00] C: QUIT
[16:42:02] S: +OK
[16:46:34] C: Connected to mail.wyomerc.com, port 110
[16:46:36] S: +OK <30616.1175028395@mail**.*****.com>
[16:46:36] C: USER jarnersr@wyomerc.com
[16:46:37] S: +OK
[16:46:37] C: PASS ********
[16:46:39] S: +OK
[16:46:39] C: STAT
[17:24:06] S: !!! Socket error: #10004 (0x00002714) A blocking operation was interrupted by a call to WSACancelBlockingCall
[17:24:06] S: !!! Socket error: #10004 (0x00002714) A blocking operation was interrupted by a call to WSACancelBlockingCall
[17:24:06] S: !!! Socket error: #10004 (0x00002714) A blocking operation was interrupted by a call to WSACancelBlockingCall
[17:24:06] S: !!! Socket error: #10004 (0x00002714) A blocking operation was interrupted by a call to WSACancelBlockingCall
[17:24:34] C: Connected to mail.wyomerc.com, port 110
[17:24:37] S: +OK <11065.1175030675@mail**.*****.com>
[17:24:37] C: USER jarnersr@wyomerc.com
[17:24:39] S: +OK
[17:24:39] C: PASS ********
[17:24:40] S: +OK
[17:24:40] C: STAT
[17:25:12] S: +OK 445 4887021
[17:25:12] C: LIST
[17:25:13] S: +OK 445 messages

~~~

As you can see, in all three instances, TheBat! was able to initially connec to to the EMail server, and even get beyond that point sometimes.  Then, the connection hangs, and the program must be shut down an restarted.

If the server time-out function worked properly, the session should time-out and retry five minutes later.

I could readily accept the time-out and retry, but it is a pain to have to shutdown the application when I notice that it has gone 20 minutes, or so, and hasn't been able to proceed with standard operations.

Version 3.98.4, Win XP-Pro with all updates installed, Satellite Internet connection.

Jim Arner
G'Jim c):{-
 
They don't help us. They let the ticket close-out without comment because they know The Bat! is batty.
 
I called Ritlabs in Moldova, and Alexander says he'll "look into it." What amazes me is that he seemed to be totally unaware of the problem.

You don't have to shutdown The Bat! though. You can simply delete the task in Connection Centre. Yesterday I had a hangup going-on for over four hours! Obviously this problem is NOT confined to Windows Vista, either.
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