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still battling gmail, got to receive... but not send
 
#1
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I have configured my work machine the same as my home unit(which sends and receives) but can not send

sending mail message(s) - 1 message(s) in queue
Initiating TLS handshake
Certificate S/N: 511D848064F8FA118A1210A02CC5F6B2, algorithm: RSA (1024 bits), issued from 7/30/2007 to 7/29/2010 11:59:59 PM, for 1 host(s): smtp.gmail.com.
Owner: US, California, Mountain View, Google Inc, smtp.gmail.com.
Root: ZA, Western Cape, Cape Town, Thawte Consulting cc, Certification Services Division, Thawte Premium Server CA, premium-server@thawte.com
TLS handshake complete
connected to SMTP server


Appears in the log to be connected to the smtp server fine

I have tried just about every configuration with no luck
not sure what EHLO and HELO is.




FETCH - connection finished - 0 messages received
FETCH - Connection to host broken (last commands sent were: "EHLO [10.1.1.6]", "HELO [10.1.1.6]")
SEND  - connection finished - 0 message(s) sent
 Some messages were not sent - check the log for details

Any help wold be appreciated.

I have turned off my firewall and anti virus but this does not make a difference
 
 
 
#2
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try new 4.2.12.4, there were some changes in EHLO/EHLO, which could help

but i am not sure, I did not saw this specific EHLO/HELO problem yet. If new version will not help, turn ON protocol logging in Account properties, section Transport, delete password from SMTP.LOG and paste it here.
 
 
 
#3
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Tried upgrading noe change..
What is EHLO/HELO?


[10:41:41] C: Connected to smtp.gmail.com, port 465
[10:41:41] S: 220 mx.google.com ESMTP 2sm376457fks.48
[10:41:54] C: EHLO [10.1.1.6]
[10:42:54] S: !!! Socket error: #1460 (0x000005B4) This operation returned because the timeout period expired
[10:42:54] C: HELO [10.1.1.6]
[10:42:54] S: !!! Socket error: #1460 (0x000005B4) This operation returned because the timeout period expired
[10:42:54] S: !!! Socket error: #1460 (0x000005B4) This operation returned because the timeout period expired

I set the time out up to 300 seconds
 
 
 
#4
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do You use POP3 or IMAP4 account?
 
 
 
#5
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POP3
 
 
 
#6
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any other ideas?
 
 
 
#7
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This is a user to user board. If you want support, open a support ticket.

Are you using "secure to dedicated port (TLS)? You had the SMTP port correct (465) and the POP should be "995"

SMTP authentication should have "Perform SMTP authentication" checked and "Same user/Password ..." and nothing else in that box

POP authentication should be set to regular.

Check and see if you are trying to log in as name@gmail.com. If so, delete the "@gmail.com" If nit, try it. Gmail is flakey.
 
 
 
#8
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EHLO/HELO is part of the SMTP protocol - the greeting packet sent to the SMTP server and pretty immaterial in the issue.

Also POP3/IMAP is irrelevant since the problem is with a message being sent, not messages being received.

If your config works at home but not in the office then that shouts loud and clear to me that it's as simple as port 465 being blocked by the office network.

TB works fine on gmail and has for a long, long time.
iviarck
 
 
 
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