Search  Rules  Login
TheBat English » The Bat! - Configuring the E-mail Client
Pages: 1
RSS
Registered as new customer but no email to activate, Registered as new customer but no email to activate
 
#1
0  
I am trying to buy the Bat Pro and registered as a new customer but did not receive any email activation, and therefore can't login to order The Bat.

I can not re-register since it says I have already registered and my registration is blocked.

Please help.
 
 
 
#2
0  
Contact Ritlabs directly: http://www.ritlabs.com/en/about/contacts.php
This is merely a user to user support forum and not frequently visited by Ritlabs support.
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#3
0  
that is great advice considering my email client is not working and I needed to register in order to buy it.

Can you kindly advise WHICH address I should be contact in this situation? I tried the CIFnet link and there is an error when I try and submit my request/issue.
Edited: Denis Freeze - 17 September 2011 01:29:50
 
 
 
#4
0  
I can not even contact customer support without registering...

Customer Support Centre  

Welcome to the RITLabs Customer Support Centre. Our support team experts will help you resolve problems regarding the purchase and activation of all of our products. You will be able to get the required information from sources listed on that page.
 Ask a question
Are you experiencing difficulties? We are always happy to help you. Here you can ask any questions or tell us about problems you are having with a program.
Only the users who have purchased the software and authorized on the web-site can post questions. If you are not registered yet, please fill in the registration form. If you are already registered, please authorize.
 
 
 
#5
0  
I'll try to point support to you
__________________________________
I'm just a user of The Bat! I don't work for Ritlabs.
 
 
 
#6
0  
We are in contact with the customer via the Help-Desk. The issue should be solved by now.
 
 
 
#7
0  
Case closed, I got my key. Thanks for your help.

I think the reason my registration to purchase the bat pro did not work the first time was because the email I specified is registered with the support forums. So once I used a different email address, I was able to register for purchase.

Anyway thanks..  :D
 
 
 
Pages: 1